How long does delivery take?
Delivery times may vary depending on your location. Typically, orders are processed within 1-2 business days, and standard shipping takes an additional 3-7 business days. You can track your order using the provided tracking information.
Our orders are shipped from our fulfillment center located . We work with reliable shipping partners to ensure your order reaches you in the best condition and in a timely manner.
When your order status shows as "fulfilled," it means that your order has been processed, packed, and handed over to the shipping carrier. You should receive an email with tracking information shortly after your order is fulfilled.
Can I exchange my product for a different product?
We currently do not offer direct product exchanges. If you wish to exchange a product, we recommend returning the item (following our return policy) and placing a new order for the desired product.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Refunds may take a few business days to reflect, depending on your payment provider.
The refund will be issued to your original method of payment, and you should see this reflected in your account within 8-15 business days, depending on your financial institution.
Yes, we accept returns for a refund. Please review our return policy for detailed information on the return process, including eligibility criteria and instructions on how to initiate a return.
We accept:
- Credit Card
- Debit Card
- PayPal
- Apple Pay (Safari browser Required)
We do not accept:
- Bitcoin
- Checks
- Bank Transfers
- COD (cash on delivery)
We accept several types of Credit Cards, including Visa, MasterCard, Discover, and American Express. Please note only one credit card can be used per order.